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Product Care

Caring for your jewellery
  • As your piece is handmade we recommend that you always take care of your jewellery

  • Please do not bend your jewellery and avoid knocking or dropping items. While polymer clay is quite strong and has some flexibility, it is breakable and can snap if aggravated

  • Even though polymer clay itself is waterproof and non toxic we recommend you avoid getting your pieces wet.

  • We recommend you avoid direct contact with oils, creams, perfumes etc as these can damage the pieces. If your jewellery gets dirty, simply wipe the items with a makeup wipe or a soft damp cloth and soapy water

  • Store in a cool dry place away from dust and direct sunlight

  • Store your earrings in a proper earring storage container or board. This prevents breakage, helps with storage and of course lets you admire your beautiful pieces!

  • With proper care, your beautiful Karen Marsh Originals jewellery should last a long time!

  • Safety note: Your jewellery is not intended to be used as a toy. Please keep your jewellery away from babies, small children and pets.

Earring posts, hooks & hoops
  • We use hypoallergenic surgical grade stainless steel findings on our earrings, which are perfect for sensitive ears.

  • We can also convert earrings to clip-on backs - please contact us via email or our Contact Us page if you wish to convert your earrings to clip-ons.

Jewellery Characteristics & Colours
  • Each and every piece in our store is handmade with love and care. Every effort is made to produce high quality products that you will be thrilled with. Due to the nature of handcrafted items, you may notice the occasional imperfection, or slightest difference in appearance compared to the listing photographs. These don't in any way affect the functionality of the pieces - in fact we see them as features that make them truly unique! We only list items that we would be happy to wear ourselves.

  • We have provided measurements in the product descriptions to help you visualise the size of each piece. Measurements are approximate, so please allow +/- 5mm.

  • We do our best to represent the colours accurately in the product photos, but different monitors and screens may change the tones slightly.